Moderator Role

Moderators only exist in the Help Room. The role of the moderator is to ensure that user questions and concerns are addressed in an orderly and timely fashion. As a Level Four Member Plus, you will be able to assume the role of a moderator in either of these rooms. There will be dedicated moderators in these rooms at all times, so while your assistance in the moderator role would be appreciated, it is by no means required of you.

As a moderator, you will be able to move users around from one position to another, thus allowing them to ask a question to the room. You will be notified when a user wishes to ask a question, and that is the moderator’s cue to move the user to the asking or waiting position. To move a user from one position to another, right click on their name, and a menu will pop-up with the option to move them into another position.