- The moderators in this room are Voobly.com Member Plus program members, not Voobly.com employees, and are in no way obligated to answer any questions you may have. To find a Member Plus just look for Voobly.com nicknames with a + sign in front. They are in the Help Room because they enjoy assisting their fellow members, so please treat them with respect and kindness. The moderators are not in a position to alter the policies or operation of Voobly.com. They cannot remove incompletes or change your Rating, and they can’t move heaven and earth. To learn more about the Member Plus privilege program, go to Member Plus HQ.
- Member Plus will try to deal with your questions/complaints in order; however, the waiting and asking queues are managed at the moderator’s discretion. The moderator reserves the right to call upon anyone in the waiting queue in any order, as well as the right to move you out of the asking queue into watching mode only.
- Please wait your turn and refrain from messaging the moderator for immediate attention. Voobly Messenger is a helpful tool when used properly, but using it to distract the moderator could result in a longer delay. Also, if you are waiting for an answer, please be patient — sometimes the moderator needs time to research the answer to your question.